Terms of Services

Welcome to SEGO! By using SEGO phones, services, and associated software, you agree to the following terms of use. Please read them carefully.

1. Acceptance of Terms

By using a SEGO phone or any of its features, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree, please refrain from using SEGO products.

2. Product Usage

SEGO phones are designed for personal, lawful, and non-commercial use. Users must not:

  • Modify, reverse-engineer, or attempt to extract source code.
  • Use the product for illegal purposes, including but not limited to fraud or infringement of intellectual property.
  • Cause damage to SEGO devices or software by introducing harmful software such as viruses or malware.

3. Warranty and Repairs

3.1. Warranty Coverage

There is a limited warranty that covers SEGO phones for 1 year. This warranty only applies to manufacturing issues and does not cover:

  • Physical damage due to abuse, accidents, or other impairments.
  • Issues caused by unauthorized modifications or interventions.
  • Normal wear and tear expected during the device's lifetime, such as battery degradation over time.

3.2. Repairs

Repairs or part replacements are only available through authorized service centers. Unauthorized repairs will void the warranty.

4. Software License

By using SEGO software, you are granted a limited, non-transferable license to use the software solely on your SEGO device. SEGO retains all intellectual property rights. Users must update their device software only through official updates provided by SEGO to ensure optimal performance and security.

5. Privacy and Data Usage

SEGO values your privacy and takes measures to protect your personal data. By using SEGO devices, you consent to data collection as outlined in the SEGO Privacy Policy. Collected data may include:

  • Device performance data in case of malfunction.
  • Location and usage statistics for service optimization, particularly in regions with younger demographics.

6. Limitation of Liability

To the extent allowed by law, SEGO is not responsible for:

  • Indirect, incidental, or consequential damages from device usage.
  • Loss of data or information due to hardware or software malfunctions.
  • Issues arising from non-approved accessories or third-party software.

7. User Responsibilities

Users are responsible for safeguarding their SEGO devices by:

  • Using secure PINs, passwords, or biometric locks.
  • Regularly backing up data.
  • Ensuring compatibility of third-party applications.

8. Third-Party Applications and Services

SEGO phones may include third-party applications or platforms. SEGO makes no warranties regarding their use, security, or performance. Users should review the terms of use and privacy policies of third-party services.

9. Return Policy

Returns are accepted only for devices with major defects, as determined by SEGO’s technical team, within 3 days of purchase. Devices must be returned in their original packaging with all included accessories.

10. Updates to Terms of Use

SEGO reserves the right to update these Terms of Use at any time. Updated terms will be published on SEGO’s official website and take effect immediately upon publication.

11. Governing Law

These Terms of Use are governed by the laws of [your country/region]. Disputes will be resolved through arbitration according to regional arbitration rules.

12. Contact Information

For questions or concerns regarding these Terms of Use, please contact us:

Thank you for choosing SEGO. We are committed to providing you with an exceptional mobile experience.